Cineworld, Regent Circus are reopening from Friday 31st July. For customer and staff safety, there will be a several new measures in place. These measures will be in place in Cineworld cinemas for your safety, wellbeing and enjoyment.
Social distancing measures will be implemented across all areas within the cinema.
All employee and customer toilets will be stocked with anti-bacterial hand soap, and stringent hand washing guidelines will be in place for all employees to supplement our current personal hygiene policy.
Hand sanitizer stations will be provided in all cinemas for customers and employees.
Our already high cleaning standards will be enhanced by a cleaning programme designed to clean and sanitise the high touch points within the cinema.
Tickets will be available to book in advance on our website and via the Cineworld app, available on iOS and Android. Confirmation emails can be used as tickets, and e-tickets are available on the app.
Our booking system has been updated to allow you to sit next to your friends and family in our cinema screens while ensuring a safe distance between customers from separate groups. This will vary on the capacity and layout of each screen.
Film start and end times will be staggered to reduce customers crossing paths with other customers going in or out of other screens and buildup of crowds in the foyer. Additional cleaning time will be added between films.
We will be adding screens at our concessions areas where social distancing cannot be maintained.
Our tills will be accepting contactless card payments up to a value of £45 and Apple Pay/Google Pay mobile payments with no limit in our cinemas. The ticket machines in most of our cinemas also accept contactless payments and we’re working on upgrading the rest.
All employees will receive specific COVID-19 training and PPE will be provided to employees where the risk assessment has deemed it necessary, in line with government requirements.
Our trained staff will be on hand to offer assistance to customers. We remain committed to being “The Best Place To Watch A Movie”.
We are also taking part in public health authorities’ Coronavirus (COVID-19) Contact Tracing schemes. To find out more, please see our privacy notice here.
Thank you for your support and continued passion for cinema.
The Cineworld Team